Last updated: 2 July 2026
This policy explains what personal information Smartseal Flat Roofing Ltd collects through this website, why we collect it, and what we do with it. We keep it short and in plain English.
Smartseal Flat Roofing Ltd is the "data controller" for the information you share with us. That means we are responsible for how it is looked after.
When you fill in our quote or contact form, we collect the details you choose to give us, which may include:
We do not collect any of this automatically. You only share it if you choose to send us an enquiry.
We use your details for one purpose: to respond to your enquiry, arrange a survey, and give you a quote. Under UK data protection law our legal basis for this is "legitimate interests" and taking steps at your request before entering into a contract. We do not use your details for marketing without your clear permission, and we never sell them.
Our contact form is delivered to us by Web3Forms, a form-processing service that securely forwards your submission to our email inbox. Your details pass through their system only to reach us. You can read how they handle data in the Web3Forms privacy policy. Your enquiry is then stored in our email account, which is provided by our hosting and email provider.
We keep your enquiry for as long as we need it to deal with your request and any work that follows, and to meet our legal, warranty and tax obligations. After that we securely delete it. If you ask us to delete your details sooner and we have no legal reason to keep them, we will.
We do not sell or rent your information to anyone. We only share it with the trusted services that help us run the business, such as our form provider (Web3Forms) and our email and hosting provider, and only so they can provide that service to us. We may also disclose information if the law requires us to.
This website uses only the essential cookies needed for it to work properly. We do not use tracking, advertising or analytics cookies, and we do not build a profile of you or follow you around the web. Because of this, you will not see a cookie consent banner.
You have the right to:
To do any of these, just email us at info@smartsealflatroofs.co.uk and we will help.
If you are unhappy with how we have handled your information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator, at ico.org.uk.
If we change how we handle your information, we will update this page and change the "last updated" date at the top.